Hoshin Kanri

Visual Strategic Planning

Definition:
Hoshin Kanri (from the Japanese hoshin meaning “direction” or “compass needle,” and kanri meaning “management” or “control”) is a strategic-planning and execution framework designed to ensure that an organization’s long-term vision and breakthrough objectives are effectively translated into aligned actions and accountabilities at all levels. It places emphasis on communication, cascading goals, and continuous review so that strategy becomes lived reality rather than just a document.

Hoshin Kanri stands as a pre-eminent strategic-planning methodology for modern organizations. Through this approach, enterprises translate their overarching vision into concrete responsibilities and actions, enabling strategic intent to cascade into everyday operations. Originating in Japan, Hoshin Kanri—also known as policy deployment or strategy deployment—has become a foundational element of Total Quality Management, embraced by many organisations committed to sustained improvement and organisational alignment.

Developed by Dr Yoji Akao (and others) in the wake of insights from quality-management pioneers such as W. Edwards Deming and Joseph M. Juran, Hoshin Kanri fosters rigorous strategic planning, alignment and quality enhancement. Within the framework, “hoshins”—that is, breakthrough initiatives or strategic objectives—serve as key drivers of transformative change. They are ambitious, clearly communicated, and connected directly to the day-to-day work of every team member.

At its core, the methodology aligns leadership and front-line teams through structured two-way communication (often called “catchball”), frequent reviews, and visual tools (such as the X-Matrix) that help track how every unit and every person contributes to the strategic goals.

To help organizations gain a strategic advantage in the marketplace, we facilitate retreats—typically two to three days—designed to immerse leadership teams in the principles and tools of Hoshin Kanri and to craft and begin executing their own strategy-deployment plans. Contact us for details.

In the 1990s, Karen had the privilege of participating in workshops led by Yogi Akao, the pioneering creator of Hoshin Kanri and QFD (Quality Function Deployment).
These sessions provided her with invaluable insights, culminating in the development of a structured methodology for integrating product design principles into strategic planning processes.

Our mission

We're on a mission to change the way the housing market works. Rather than offering one service or another, we want to combine as many and make our clients' lives easy and carefree. Our goal is to match our clients with the perfect properties that fit their tastes, needs, and budgets.

Our vision

We want to live in a world where people can buy homes that match their needs rather than having to find a compromise and settle on the second-best option. That's why we take a lot of time and care in getting to know our clients from the moment they reach out to us and ask for our help.

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I just wanted to say a big thanks for all the training over the past three days. It was like getting a 3 year masters degree squashed into 24 hours! Your depth of knowledge if fascinating and your communication skills are outstanding. If you should need anything please let me know. I look forward to working with you in the near future on a Hoshin project." - - Philip Farrugia, Lean & CI Manager, Methode Electronics, Malta

"Karen Roberts does a great job facilitating QFD projects for us-- doing the training, running the actual meetings and assisting in producing the final results. It's great to find a company that jumps in with you and delivers." - - Scott Lovin, Director of Business Improvement, Johnson & Johnson

“Karen Roberts created and delivered a great executive session. One of the best I have ever attended.” - - Dave Bengston, Vice President Operations, Amgen