Quality Function Deployment

QFD is the process of taking the Voice of the Customer and designing those needs into your products and/or services.

For the past 30 years we have been in the business of facilitating QFD projects for major corporations across the globe.

QFD is the strategic advantage that successful organizations are using to compete in the market.

Customer Feedback

See what our clients are saying...

"Karen Roberts does a great job facilitating QFD projects for us-- doing the training, running the actual meetings and assisting in producing the final results. It's great to find a company that jumps in with you and delivers."

Scott Lovin, Johnson & Johnson
The interior of a car featuring a sleek, modern design with a prominent steering wheel displaying a logo. The focus is on the minimalist and high-tech dashboard, which includes a side mirror and smooth surfaces.
The interior of a car featuring a sleek, modern design with a prominent steering wheel displaying a logo. The focus is on the minimalist and high-tech dashboard, which includes a side mirror and smooth surfaces.

New Brunswick, NJ

"The exercises really helped me apply the theories to real life experience, the whole training session became so clear to me. Thank you!"

A close-up of a white car wheel with red lug nuts and a central hub featuring the logo 'Speedline'. The clean surface and design suggest a focus on performance and aesthetics.
A close-up of a white car wheel with red lug nuts and a central hub featuring the logo 'Speedline'. The clean surface and design suggest a focus on performance and aesthetics.
Jackie Liefer, McDonald Douglas

St Louis, MO

★★★★★
★★★★★